Legal information and agreements

Clear terms, traceable service

Before making a reservation, review how personal information is used, how payment and cancellation work, and the terms of passenger transportation.

In this section

Legal and Agreements

01 Personal Data Notice Explains what reservation information is collected, why it is needed, who may receive it and your rights. Read document 02 Cookie Policy Explains the difference between necessary technologies and preference, analytics and marketing categories. Read document 03 Pre-Service Information Covers reservation formation, price, bank transfer, the six-hour limit, cancellation and waiting before booking. Read document 04 Customer Transportation Agreement Sets out route, vehicle planning, payment, cancellation and journey-safety terms between the customer and cooperative. Read document

Legal Document

Published official documents

Document images, numbers and validity dates are published only after verification by cooperative management.

Legal Document Information

This legal or document record is provided for transparent customer information. Turkish text and verified official documents remain legally authoritative.

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Legal Document Information

This legal or document record is provided for transparent customer information. Turkish text and verified official documents remain legally authoritative.

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Customer Transportation Agreement

This legal or document record is provided for transparent customer information. Turkish text and verified official documents remain legally authoritative.

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Personal Data Information Notice

This legal or document record is provided for transparent customer information. Turkish text and verified official documents remain legally authoritative.

Read document

Legal Document Information

This legal or document record is provided for transparent customer information. Turkish text and verified official documents remain legally authoritative.

Read document
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